iResume / iCoverLetter & Job Ad Analysis Class
iResume and iCoverLetter & Job Ad Analysis Class are online education tools designed to assist our clients in the compilation of a resume and cover letter respectively. They have been designed to address a broad number of common circumstances jobseekers may find themselves in and although covering many situations, do not purport to address individual circumstances (Resume Tailor is offered as an individual service).
If after purchasing the iResume or iCoverLetter & Job Ad Analysis Class a client feels that it did not meet their expectations, Resume Partners offer a full credit. The credit is valid for three months and can be used to purchase any of our other services. Credits are not transferable.
The purchase of iResume allows the user to download a copy of the iResume software for individual use. Only one download is permitted for each purchase and we recommend the iResume application be installed on the computer owned by the purchaser. iCoverLetter & Job Ad Analysis Class will grant the client access to a password protected environment for 30 days. Access is granted to the registered user only and the user name is not transferable.
© Copyright
iResume & iCoverLetter & Job Ad Analysis Class is the copyrighted work of Resume Partners Pty Ltd and will be referred to as the Class or Classes in this document. Your use of the Classes is governed by copyright laws. Resume Partners Pty Ltd are pleased to grant you, the user, a single, non commercial, non-transferable license to use the Class for viewing and otherwise using this website in accordance with these terms and conditions and for no other purpose. By installing, copying or otherwise using the Software you agree to be bound by the terms and conditions of this licence.
Any reproduction or redistribution of the Class is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. You may not reverse engineer, decompile or disassemble the Classes.
COPYING OR REPRODUCTION OF THE CLASS TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. ANY ABUSE OF THE LICENCE GRANTED WILL RESULT IN TERMINATION OF THE SERVICE AS A MINIMUM AND POSSIBLE LEGAL ACTION.
Resume Tailor
Resume Partners will accept one resume per transaction for formatting services and one job advertisement or target job per transaction. If a client requires the Resume Tailor service for more than one application, a separate fee will be charged. Once work has begun, any changes to either, the resume, the job advertisement or the target job will incur additional charges.
Resume Partners will take considerable care in the delivery of the Resume Tailor service however we do not take responsibility for any inaccuracies in the finished product or any damages as a result. The final document will be proof read prior to being sent out and we shall take reasonable care to ensure the final document meets the expected standards however; the ultimate responsibility for quality and accuracy will rest with the client. We cannot guarantee that every resume will result in the client successfully gaining interviews or job offers however we do guarantee to supply you with a resume that meets your expectations.
Once your documents have been sent, you will notify Resume Partners within 2 business days of any errors or dissatisfaction. Failure to provide feedback within 1 week of receiving completed documents may result in additional administration charges. Once changes have been received, Resume Partners and the client will agree a time for the completion of the new resume.
Due to varying computer software, screen sizes, external hardware settings other events beyond our control, Resume Partners cannot guarantee the final appearance of the document on the clients screen or that of any third party. We will take every possible step to ensure your satisfaction and to this effect we will offer you an MS Word version of your resume and PDF version once you have confirmed approval of the finished document.
General
Continuing to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Resume Partners’ relationship with you, the client, in relation to this website.The term “Resume Partners” or “us” or “we” refers to the owner of the website whose registered office is Mezzanine Level, 20 Loftus St, Sydney, NSW 2000, Australia. Our ABN is 39 122 592 689. The term “you” or “Client” refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Resume Partners’ prior written consent. This can be obtained by emailing admin@resumepartners.com.au
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Delivery of Service
Delivery of the resume tailor service will be conducted via email and in some instances by telephone. Clients can expect delivery of the new resume in MS Word and PDF format delivered via email to your nominated email address. Delivery times are influenced by the client. We guarantee delivery of the finished resume within 3 business days of receiving all of the required information from the client.
Cancelation of Service
Distance Selling Regulations (listed here) negate your right to cancel, as your contract commences when payment details are given by you. We do however understand individual circumstances and will review each case on its own merits.
Distance Selling Regulations
The supply of services and personalised goods, as outlined in Distance Selling Regulations 13, “the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10″, 13:1A and 13:1C in respect of contracts for the supply of services if the performance of the contract has begun with the consumer’s agreement; before the end of the cancellation period.
We recognise situations can change and some clients may experience a change of circumstance. To this effect we offer a cancellation policy, taking into account any costs incurred by the business
All cancellations should be made via email to admin@resumepartners.com.au
If the resume writing service is cancelled within 24 hours of ordering, we offer a refund less 10% to cover administration provided we have not started work on the analysis of your skills and target jobs.
We aim to begin our consultation within 24 hours of receiving your order. If work has commenced on the analysis of your skills and target jobs, we offer a refund less 50% to cover administration costs and resume writer time.
There is no refund offered if the analysis has been completed.
iResume Refund Policy
iResume is a software (ebook) downloaded to your computer and for this reason we are unable to offer a refund. Instead, we offer a credit that can be used towards the purchase of any of our RESUME writing services.
Refunds due will be credited back to your card within 14 days of order cancellation
Disclaimer
All advice offered on this site and is given in good faith. We accept no responsibility if you should suffer loss or damage as a result of taking our advice.
